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FAQs
INR Deposit & Withdrawal
16
Deposit amount not reflecting in INR wallet
How to Deposit INR
How to Withdraw INR
How do I find my Transaction Reference Number?
How to find UPI Reference No. in Google Pay
See all 16 articles
Crypto Deposit & Withdrawal
10
How to resolve missing Crypto Deposit issue
How to deposit crypto
How to withdraw crypto
How long does it take to Deposit crypto?
What's the fee to Withdraw Crypto?
See all 10 articles
Registration & KYC
7
Can I trade in Bitbns without KYC?
Which documents are required for KYC?
My registration on Bitbns is rejected
How long does verification take?
Is Pan Card mandatory for KYC?
See all 7 articles
Security & 2FA
9
I lost access to my 2FA device. How can I now access my account?
How to Enable 2FA on Bitbns.com
How to Sync Google Authenticator
Restore your Google Auth app using backup keys
How safe is Bitbns?
See all 9 articles
Account
9
Can I have multiple accounts on Bitbns?
I forgot my password. How to reset it?
Where I can see all my Open Orders?
How to update bank details
How to secure my account details?
See all 9 articles
Trading
9
What is the trading fee on Bitbns?
Not able to buy and sell?
How are prices determined for cryptocurrencies?
How to Buy/Sell Cryptocurrencies on Bitbns?
I placed an order at the market price, but it was not executed. What do I do?
See all 9 articles
Margin Trading
8
What is Margin Trading
How much I can leverage?
What are the risks associated with offering margin lending ?
Can I Borrow and Lend at the same time?
What is the Minimum I can Borrow?
See all 8 articles
Miscellaneous
3
Do you have a customer support helpline?
Do you have any referral programs?
How GAS is distributed to NEO holders on Bitbns
Signing up and KYC
0
News and Updates
Announcements
27
Bitbns Partners with OKEx and Launches a Reward Campaign
UAE Citizens Can Now Buy and Sell Cryptocurrency In AED via Bitbns
Get double the BTC you purchase, only on Bitbns!
The Grand Crypto Contest: Win 1000 USDT
We Support BCHABC Protocol Upgrade
See all 27 articles
BNSPAY FAQ
General
1
Can I have multiple accounts on Bitbns?
Registration & KYC process
1
Can I trade on Bnspay without KYC?
INR deposits and withdrawals
1
Update: Mandatory bank verification before withdrawal
Security
2
How safe is Bnspay?
What to do when I see suspicious activity in my account?
App
0
New support ticket
Check ticket status