INR Deposit​ ​&​ ​Withdrawal​ 16

• Deposit amount not reflecting in INR wallet
• How to Deposit INR
• How to Withdraw INR
• How do I find my Transaction Reference Number?
• How to find UPI Reference No. in Google Pay

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Crypto Deposit & Withdrawal 10

• How to resolve missing Crypto Deposit issue
• How to deposit crypto
• How to withdraw crypto
• How long does it take to Deposit crypto?
• What's the fee to Withdraw Crypto?

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Registration​ ​& ​KYC​ 7

• Can I trade in Bitbns without KYC?
• Which documents are required for KYC?
• My registration on Bitbns is rejected
• How long does verification take?
• Is Pan Card mandatory for KYC?

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Security & 2FA 9

• I lost access to my 2FA device. How can I now access my account?
• How to Enable 2FA on Bitbns.com
• How to Sync Google Authenticator
• Restore your Google Auth app using backup keys
• How safe is Bitbns?

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Account 9

• Can I have multiple accounts on Bitbns?
• I forgot my password. How to reset it?
• Where I can see all my Open Orders?
• How to update bank details
• How to secure my account details?

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Trading 9

• What is the trading fee on Bitbns?
• Not able to buy and sell?
• How are prices determined for cryptocurrencies?
• How to Buy/Sell Cryptocurrencies on Bitbns?
• I placed an order at the market price, but it was not executed. What do I do?

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Margin Trading 8

• What is Margin Trading
• How much I can leverage?
• What are the risks associated with offering margin lending ?
• Can I Borrow and Lend at the same time?
• What is the Minimum I can Borrow?

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Miscellaneous 3

• Do you have a customer support helpline?
• Do you have any referral programs?
• How GAS is distributed to NEO holders on Bitbns