Security & 2FA

Security related queries.

I lost access to my 2FA device. How can I now access my account?
I'm getting "Incorrect Code" errors. You get this error when your google authenticator app is not synced correctly. Check How to Sync Google...
Thu, 28 Oct, 2021 at 2:38 PM
How to Enable 2FA on
Important Notice Before Enabling 2FA 2FA requires you to download Google Authenticator (GAauth) app. After enabling, both desktop and mobile logins wil...
Thu, 4 Oct, 2018 at 3:13 PM
How to Sync Google Authenticator
The most common issue faced with 2FA is : "Google Authenticator app not being synced correctly" To make sure that you have the correct tim...
Fri, 31 Jul, 2020 at 3:16 PM
Restore your Google Auth app using backup keys
If you have the backup keys that you saved it during time of setting up 2FA then you can restore your Google Auth app.. Here are the steps to Restore Go...
Tue, 23 Jan, 2018 at 3:46 PM
How safe is Bitbns?
It is extremely safe to trade cryptocurrencies on Bitbns. Bitbns is built with the latest technology architecture and grade-A security feature, which make s...
Mon, 15 Jan, 2018 at 7:09 PM
Does Bitbns support 2FA Authentication?
Yes, Google Authenticator or Authy 2FA authentication are supported. 
Tue, 23 Jan, 2018 at 3:37 PM
What to do when I see suspicious activity in my account?
If you suspect that your Bitbns account has been compromised, write to us at about the suspicious activity immediately. We will handle th...
Mon, 15 Jan, 2018 at 7:11 PM
Transferring Google 2FA from one device to another
2FA is an essential security feature, and we recommended every user to enable to add extra security to their account. If you are switching your device for ...
Thu, 14 Feb, 2019 at 6:27 PM
How to reset login password
Step 1: Go to the password reset section by visiting Step 2: Enter your registered email address in the provided fie...
Tue, 18 Jul, 2023 at 12:07 PM