- I'm getting "Incorrect Code" errors.
- You get this error when your google authenticator app is not synced correctly. Check How to Sync Google Authenticator.
- Have a new phone or a secondary device? (Using your back up code/ Recovery key)
- First, Install the Google Authenticator and then use your back up code/ recovery key to restore your account access. Recover account using back-up code.
- Don’t have a back up code/ recovery key? (Disable 2FA)
- Send us a selfie.
- Holding ID &
- A document written as "Disable 2FA" along with Signature.
- Send us a selfie.
I lost access to my 2FA device. How can I now access my account?
Created by: Gaurav Dahake
Modified on: Sat, 1 Sep, 2018 at 6:43 PM
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