• I'm getting "Incorrect Code" errors.
  • Have a new phone or a secondary device? (Using your back up code/ Recovery key)
    • First, Install the Google Authenticator and then use your back up code/ recovery key to restore your account access. Recover account using back-up code.
  • Don’t have a back up code/ recovery key?
    • Please raise a support ticket. In the support ticket, send us two selfie. 
      • Selfie with ID & 
      • Selfie with a document written as "Disable 2FA" along with Signature.