Step 1: Go to the password reset section by visiting https://bitbns.com/trade/#/iforgot.

Step 2: Enter your registered email address in the provided field and press enter.

Step 3: Check your email inbox for a message from our team. Open the email and follow the instructions to confirm your request. You will receive an alphanumeric code.

Step 4: Copy the alphanumeric code and paste it into the "Having trouble confirming your request?" section on the website. Press enter. You will then receive a One-Time Password (OTP) in your email.

Step 5: Once you have received the OTP, return to the website. Enter your new password along with the OTP you received. Your password will be reset.

If you have any further questions or need assistance, please don't hesitate to raise a new ticket. We're here to help!