Deposit of cryptocurrencies depends on the network congestion, blockchain block confirmation & third party release. It varies from one cryptocurrency to another. If the third party has released the fund, then the following is the time frame for a deposit to reflect in Bitbns wallet:

  • For Bitcoin, 2 block confirmation is required.

  • For Ripple, 4 Seconds to 5 Minutes

  • For Ethereum, 30 Block confirmation is required
  • For NEO & Gas, 2 Minutes to 15 minutes
  • For XLM, 2 Minutes to 15 minutes

Sometimes it might take longer than usual.

If still not reflected, please raise a ticket.